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FAQ

Access & amenities

Where is the Luxembourg Science Center located ?

The Luxembourg Science Center is located in Differdange, 1. Rue John Ernest Dolibois, L-4573

What are the opening hours ?

During the week the LSC is open from 9 a.m. to 5 p.m. On weekends and public holidays (Luxembourg), the LSC is open from 10 a.m. to 6 p.m

The Luxembourg Science Center is closed on: January 1 and December 25-26

Is it open on weekends and public holidays ?

Apart from January 1 & December 25-26, the LSC is open all weekends and holidays included.

During the week the LSC is open from 9 a.m. to 5 p.m. On weekends and public holidays (Luxembourg), the LSC is open from 10 a.m. to 6 p.m.

Can we come by public transport?

Yes, a train station and a bus stop are nearby.
See: Useful info
 

Are there parking lots nearby?

Yes, there is public parking near the center.
See: Useful info
 

Is there a cloakroom ?

Yes, a free cloakroom is available inside the center, to leave your belongings. As this is not secure, it is nevertheless recommended that you do not store valuables in it.

Is there a picnic area?

Yes, a picnic area is available to visitors.

Due to the current health crisis, however, picnicking in the establishment is prohibited until further notice.

Exploration & Shows

Without being accompanied, at what age can we visit the Luxembourg Science Center?

From the age of 16 you can come unaccompanied.

For what age are the exploration room & Science Shows suited?

For the large exploration room with more than 70 experimental stations, there is no age restriction. Regarding Science Shows, participation is allowed from 6 years old. Note that access to the “KitchenLab” show is allowed from 8 years old.

How long does it take to visit the exploration room ?

On average, it is estimated that in 3 hours it is possible to tour the experimental stations. However, this remains relative, depending on the time that the visitor will spend on one or the other station.

How long is a Science Show?

On average, the duration of a Science Show is 45min to 1 hour.

The experimental stations & Science Shows are presented in which language?

The majority of our stations are accompanied by touch screens in five languages (French, English, German, Luxembourgish and Portuguese).
The Science Shows are presented in four languages (French, English, German and Luxembourgish). Please refer to the show program.

Group & school reservations

Is it possible to organize a birthday party at the LSC?

It is possible to organize an anniversary at the Luxembourg Science Center.
Please request a price offer: reservations@science-center.lu / Tel. : (+352) 288 399-27 / Mon - Fr 9h00 to 17h00
However, due to current health measures, this type of event is currently on standby.
 

Is it possible to organize a corporate event at the LSC?

It is possible to organize a corporate event at the Luxembourg Science Center.
Please request a price offer: reservations@science-center.lu  / Tel. : (+352) 288 399-27 / Mon - Fr 9h00 to 17h00
However, due to current health measures, this type of event is currently on standby.
 

Is it possible to plan a tailor-made experience?

A tailor-made experience / tour for a group is possible.
A reservation is nevertheless required: reservations@science-center.lu 
Tel. : (+352) 288 399-27 / Mon - Fr 9h00 to 17h00
Do not hesitate to contact us to choose your packages.

What are the group rates?

For the Luxembourg public school system, the Science Center and its "Science Shows" are free.
Other schools, private schools or “leisure groups” can consult the preferential rates here: Groups.
A reservation is nevertheless required: reservations@science-center.lu  / Tel. : (+352) 288 399-27 / Mon - Fr 9h00 to 17h00

What types of workshops do you offer?

In the “Orientation: Science!” project, many workshops are offered. More information here.

Ticketing

I bought my ticket online, but I will no longer be able to come to the Luxembourg Science Center. Can I be refunded?

In this case, we invite you to contact our reception, who will be able to take you in hand. Tel: +352 28 83 99 1 (9 a.m.-5 p.m. weekdays / 10 a.m.-6 p.m. weekends and public holidays).
A refund will not be possible, but it will be possible to postpone your visit to a later date, depending on availability.

What are the advantages of buying the ticket online?

The online ticket allows you to optimize the planning of your exploration. As your visit is recorded in our system, the reception procedure will be accelerated.
In addition, an "eTicket" will be sent to you by email with all the practical information (Health measures, Access plan and more ...)

Is the entry free for children?

Yes, the entry is free for children under the age of 6.

I bought my ticket online, but I did not receive a confirmation email. What do I do ?

In this case, we invite you to contact our reception, who will be able to help you.
Tel: +352 28 83 99 1 (9 a.m.-5 p.m. weekdays / 10 a.m.-6 p.m. weekends and public holidays).

What is the price of the tickets?

The “adult (18-65 years)” ticket costs € 12.

The “child (6-17 years)” and “Senior (+66 years)” ticket costs € 7.

Entrance is free for children under 6 years old.

Note that, depending on availability, Science Shows are included free of charge in the ticket. This does not apply to the "KitchenLab Show" = supplement of 3 €.

Other

Are there any hotels nearby?

Please consult the list of nearby hotels, on the "Kayak" platform: https://www.kayak.co.uk/Luxembourg-Hotels.15148.hotel.ksp

Are pets allowed?

No, pets are not allowed. Exception granted for service dogs.

Can we be part of the volunteer staff? How to apply?

Just contact us and send us your application to: reception@science-center.lu 

Can we film or take pictures?

Yes it is allowed to film / take photos in the establishment. However, this is not recommended during Science Shows. During the Shows, always remember to ask the scientific mediator for approval.

Do you have a Newsletter?

Yes, we have a free monthly newsletter that we send to all of our subscribers. Register here.

How can I make a donation to the Luxembourg Science Center?

Since the Science Center is a private institution, we depend on the goodwill of the general public to enable us to fulfill our mission: "To put science and new technologies within the reach of everyone", which requires financial means. Consequently. Your donations and contributions, even the smallest, will be appreciated. More info here

Is there a WIFI network on site?

Yes, a public WIFI network is available to visitors.

What about access for people with reduced mobility?

Access for people with reduced mobility is facilitated and the majority of our interactive stations are height adjustable.

Plan your exploration !

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